HCA Customer
News & Resources
April 16, 2026 Newsletter
July Newsletter
New! Course Release
- Bullying in the Workforce: Creating a Safe and Respectful Care Environment
Bullying and Harassment in the Workforce is a scenario-based course that helps healthcare teams recognize, respond to, and report workplace bullying and harassment. Through real-world examples, learners explore how harmful behaviors affect individuals, teams, and care, while gaining the confidence to speak up, support coworkers, and foster a respectful, dignified workplace.
eCompetencies® One Month Trial
Surveyors could show up tomorrow. Are you ready to prove staff competence?
As a Healthcare Academy customer, you’re invested in your team’s training, so don’t let a surprise survey catch you off guard. For a limited time, receive a one-month trial of eCompetencies®, built in partnership with AHCA to help keep your team survey ready every single day!
With eCompetencies® you can:
- Digitally document hands-on skills
- Standardize staff competency evaluations
- Deliver just-in-time remediation
- Support compliance with F-Tag 726
Join Rob Suing, VP of Sales for a 15-minute webinar:
Tuesday, April 21 at 2pm CDT
Thursday, April 30 at 10am CDT
Register here
Contact us today for your one-month trial.
In the subject box on the contact support page, include “I want to start my free month trial” and we will be in touch.
Can’t attend the live webinar and want to be survey ready? Request a demo and we’ll walk you through it. Discount available to AHCA members.
On Our Blog: Beyond Knowing: The Importance of Showing Competency in Healthcare
New Inservice Submission Process Now Available
You can access step-by-step instructions in the User Guide, now available in the LMS under “My Resources” then click “User Guides” to access the “Authoring Tool” User Guide.
To streamline the process and make submissions more efficient, we’ve launched a new online inservice submission form. This updated approach is designed to save you time, reduce back-and-forth communication, and ensure we receive all the information needed to process your request efficiently.
How to Get Started:
You can access step-by-step instructions in the User Guide, now available in the LMS under My Resources.
- The guide includes everything you need to know about completing and submitting the new form
- A password is required to access the form, which is provided within the User Guide
What This Means for You:
Moving forward, all inservice requests should be submitted using the new online form.
If you have any questions or need assistance, please contact us.
Long-Term Care Administrator’s Week Pizza Party Winner!
In honor of Long-Term Care Administrator’s Week, we asked you to help us recognize the incredible leaders who go above and beyond every day and your nominations reminded us just how inspiring these administrators are!
We’re thrilled to announce Jessica from Cheney Golden Age Home in Cheney, Kansas as the recipient of our team pizza party giveaway!
Jessica’s nomination captured the heart of what makes a truly outstanding administrator: “She wears a lot of hats and somehow manages to get everything done. I truly don’t know what we would do without her–she never says no–just jumps in and does whatever needs to be done.”
Congratulations, Jessica and a heartfelt thank you to everyone who submitted a nomination. Your stories are a powerful reminder of the dedication and compassion that define long-term care leadership.
Course Assignment Academy
Our monthly Course Assignment Academy Q&A sessions are here to help compliance leaders select and assign the most appropriate courses for their teams. Bring your questions and challenges to each live session, led by Jessica Burkybile, MSN, RN, NPD-BC, for support on training alignment and regulatory requirements.
Register here for an upcoming session:
New Blog Post
What does wellness really look like in a long-term care community and how can leaders make it visible every day? Our third and final blog in the Leadership Series on Wellness in Long-Term Care, titled “Creating Communities That Support Wellness” explores how small environmental changes, from dining room adjustments to repurposed hallways, can meaningfully support resident movement, connection, and purpose. Read on for practical ideas your team can start implementing today.
Knowledge Now
Give your team quick, targeted training —right when they need it.
Start assigning Knowledge Now courses on the LMS from this category: HCA Knowledge Now Have an idea for a Knowledge Now topic? Contact Us with your suggestions for consideration.
For a full list of courses, see the course catalog.
Training Time Thursdays
Our Training Time Thursday sessions, led biweekly by Candie Nayes, Customer Experience Manager are here to support your success! Receive helpful guidance, quick tips, and answers to your LMS questions.
Topics covered in these 1-hour sessions include: LMS overview, reports, eCompetencies, and course assignment.
Register here for an upcoming session:
We’re on the go!
We’ll be at conferences and tradeshows nationwide. See our full events schedule to find us near you. We’d enjoy connecting!
Spread the Word—Refer a Colleague to HCA!
We’re proud to support your team with trusted, time-saving education and compliance solutions—and we hope you enjoy working with us as much as we enjoy working with you!
If you’ve had a great experience with Healthcare Academy, why not spread the word? Referring a colleague or friend is one of the biggest compliments you can give us. Help others discover the benefits of smarter training and support—and let them know why HCA is your go-to partner in healthcare education.