HCA Customer

News & Resources

New! Course Release

Knowledge Check: Mental Health in the Older Adult

 

Updated course catalog can be viewed on the admin menu

The Annual Facility Assessment: Creating Effective Course Plans for Long-Term Care Facilities (Part 2)

Take your education planning to the next level. Learn how to create meaningful course plans that support compliance, professional growth, and quality care. Read the blog here!

National Assisted Living Week Winner!

In celebration of National Assisted Living Week held September 7-13, we invited you to recognize the incredible team members who go above and beyond to make a difference in the lives of residents—and your nominations were truly inspiring!

 

We’re thrilled to announce Becky S. from Remington Heights, a Century Park Community in Omaha, Nebraska as the winner of our National Assisted Living Week Team Pizza Party Giveaway!

 

Becky’s nomination is an inspiring reflection of her impact:

“Becky is more than an Activity Director—she is the heart of our community. She makes Remington Heights a place where residents don’t just live but truly experience life to the fullest. For her nearly two decades of service, her vision, and her unwavering passion, she is more than deserving of recognition.”

Attention Course Assignment Processing Subscribers

As 2025 comes to a close, it’s time to prepare for your 2026 course assignments. An email was sent the week of October 27 from courseassignments@healthcareacademy.com with detailed instructions to guide you through submitting your course assignment requests. Be sure to review it and get a head start on the new year.

 

To ensure rules are in place for January 2026, please email your completed spreadsheet to courseassignments@healthcareacademy.com no later than December 15, 2025. If we don’t hear back from you by then, the same rules from 2025 will apply for 2026.

 

Need a refresher? View our video for best practices on completing your course assignment spreadsheet here.

 

If you subscribe to Course Assignment Processing and haven’t received your 2026 assignment request, or if you have any questions, please contact us.

Meet Education Requirements…Just Faster with Knowledge Checks – Webinars

Save Time Without Sacrificing Compliance!

Missed our October webinars? Here’s your second chance!

 

Discover how Knowledge Checks™, developed in partnership with AHCA/NCAL, can help your experienced staff reduce training time by up to 60% while staying compliant. These quick 2–7 minute modules keep teams on track, without disrupting workflows.

 

Join our 30-minute live webinar with Rob Suing, VP of Sales, to learn more:

 

  • November 18 at 10 AM CST
  • November 20 at 1 PM CST

Register Here

Knowledge Now

Give your team quick, targeted training —right when they need it.

Start assigning Knowledge Now courses on the LMS from this category: HCA Knowledge Now Have an idea for a Knowledge Now topic? Email us your suggestions for consideration.

 

For a full list of courses, see the course catalog.

Training Time Thursdays

Our Training Time Thursday sessions, led biweekly by Candie Nayes, Project and Training Manager are here to support your success! Receive helpful guidance, quick tips, and answers to your LMS questions.  

 

Topics covered in these 1-hour sessions include: LMS overview, reports, eCompetencies, and course assignment. 

 

Register here for an upcoming session:

November 20 | December 4 | December 18

Course Title Update: Iowa Mandatory Reporter Training

Please note that Iowa’s state-specific course has been updated due to recent changes from the Iowa Department of Health and Human Services and reflects the state’s revised course materials.

 

  • Previous titles: Iowa DHS Mandatory Reporter Training (Student) and Iowa DHS Mandatory Reporter Training (Instructor)
  • New title: Iowa HHS Dependent Adult Abuse Mandatory Reporter Training

Spread the Word—Refer a Colleague to HCA!

We’re proud to support your team with trusted, time-saving education and compliance solutions—and we hope you enjoy working with us as much as we enjoy working with you! 

 

If you’ve had a great experience with Healthcare Academy, why not spread the word? Referring a colleague or friend is one of the biggest compliments you can give us. Help others discover the benefits of smarter training and support—and let them know why HCA is your go-to partner in healthcare education.