HCA Customer
News & Resources
December 16, 2025 Newsletter
July Newsletter
New! Course Release
For more details, click on the course names above. Updated course catalog can be viewed on the admin menu.
Exciting Course Updates Coming in 2026!
We’ve heard your feedback—and we’re making improvements. The stand-alone courses that support our Knowledge Checks will be refreshed in 2026 with shorter run times, updated content, and an enhanced learning experience. If you use these courses for Continuing Education (CE), please note the previous and updated times below.
New Course Times effective 1/1/2026:
Knowledge Check Name Change from Abuse, Neglect and Exploitation: Mandatory Reporter
- New Name Knowledge Check: Abuse, Neglect, and Exploitation for All Staff
- New stand-alone course is called Abuse, Neglect, and Exploitation for All Staff, New Time 15 minutes
- Training Category: Annual Federal Requirements
Corporate Compliance and Ethics (All Staff): Current time 30 minutes
- New time 20 minutes
- Training Category: Annual Federal Requirements
Cultural Competency Basics: Currently 30 minutes
- No change in time
- Training Category: Person-Centered Care
Environmental Safety and Emergency Preparedness: Current time 60 minutes
- New name Environmental Safety, New time 15 minutes
- Training Category: Annual Federal Requirements
- New name Emergency Preparedness, New Time 45 minutes
- Training Category: Annual Federal Requirements
Fall Management: Current 60 minutes
- New name Fall Safety, New Time 15 minutes
- Training Category: Safety
Fire Safety: Current time 30 minutes
- New time 20 minutes
- Training Category: Safety
Residents’ Rights: Current 60 minutes
- New time 30 minutes
- Training Category: Annual Federal Requirements
Workplace Violence: Currently 30 minutes
- No change in time
- Training Category: Annual Federal Requirements
New Blog Posts: Supporting Connection & Well-Being This Holiday Season
The holidays can bring joy, nostalgia, and sometimes a touch of heartache for those living and working in long-term care. We’re sharing three new blog posts designed to help leaders, staff, and families navigate the season with empathy and intention.
Read them here:
Knowledge Checks
Knowledge Checks are short, engaging 2-to-7 minute courses designed to orient experienced staff and support their ongoing mandatory training. They help organizations streamline training time while maintaining compliance.
For a complete listing of all the Knowledge Checks, see the course catalog.
Product Spotlight – eCompetencies®
Transform your staff’s skills & be survey-ready with Healthcare Academy’s AHCA Requirements of Participation (RoP) eCompetencies®—the first 100% digital solution for real-time skills verification. Using expert-designed, evidence-based checklists, you can confidently assess, evaluate and document staff performance on any smart device, whether at the bedside, nurse’s station, or during skills fairs. Ensure standardized, high-quality training with ease, developing competent and confident healthcare professionals across your organization.
Is your staff survey-ready?
If you aren’t a current subscriber to eCompetencies®, we’re eager to show you how eCompetencies® can elevate your team’s performance and be survey ready!
Knowledge Now
Give your team quick, targeted training —right when they need it.
Start assigning Knowledge Now courses on the LMS from this category: HCA Knowledge Now Have an idea for a Knowledge Now topic? Email us your suggestions for consideration.
For a full list of courses, see the course catalog.
Training Time Thursdays
Our Training Time Thursday sessions, led biweekly by Candie Nayes, Project and Training Manager are here to support your success! Receive helpful guidance, quick tips, and answers to your LMS questions.
Topics covered in these 1-hour sessions include: LMS overview, reports, eCompetencies, and course assignment.
Register here for an upcoming session:
January 8 | January 22 | February 5 | February 19 | March 5 | March 19
Happy Holidays!
As we celebrate this holiday season, we want to thank you for your continued partnership. Thank you for your collaboration, your feedback, and your commitment to delivering exceptional care, we’re proud to support you. Wishing you and your team a wonderful holiday season and a strong start to the new year!
Spread the Word—Refer a Colleague to HCA!
We’re proud to support your team with trusted, time-saving education and compliance solutions—and we hope you enjoy working with us as much as we enjoy working with you!
If you’ve had a great experience with Healthcare Academy, why not spread the word? Referring a colleague or friend is one of the biggest compliments you can give us. Help others discover the benefits of smarter training and support—and let them know why HCA is your go-to partner in healthcare education.